Read more about how Lift Communications helps serve our community
Updated July 2026
LiftComm supplied the emergency communication system for the two modernized elevators that opened this month at the MTA's Crown Hts-Utica Av station in Brooklyn. That is what we do. Every cab that comes online in the MTA's modernization program needs an emergency intercom that meets ASME A17.1-2019, and LiftComm has been the intercom supplier at station after station across the system.
Not the cab. Not the machine room. Not the mechanical or electrical equipment. The two-way voice and text intercom inside the cab that meets ASME A17.1-2019 Section 2.27.1.1.3 and lets a rider reach help the moment the doors close.
The LiftComm system installed in both new Crown Hts-Utica Av cabs is ASME A17.1-2019 compliant, with two-way voice and text, video acknowledgement, a 45-second auto-reroute when the first responder doesn't answer, and four-hour standby power. It is ADA compliant with visual acknowledgement for hearing-impaired riders. Call traffic stays on-premises inside MTA infrastructure.
On-premises hosting matters in transit. Cloud-hosted elevator phones route emergency traffic through outside vendor infrastructure, a non-starter for the kind of network security a transit agency has to maintain. LiftComm devices integrate directly into the MTA's own network and PBX. PoE-powered units in each cab provision automatically when they're plugged in. That is why the same architecture keeps showing up across MTA modernization projects.
LiftComm's role at Crown Hts-Utica Av is the same as at every other MTA modernization: supply the emergency communication system inside the cab. Same hardware. Same firmware. Same maintenance workflow. That consistency is why LiftComm intercoms are the emergency comms of choice for MTA elevator replacements across the Bronx, Brooklyn, Queens, and Manhattan.
For an agency running a modernization program at record pace, standardization matters more than novelty. One spec across every cab means one training curriculum for maintenance techs, one integration path for security operations, one audit trail for incidents, one set of parts on the shelf. LiftComm is designed for that operating model.
The Crown Hts-Utica Av station in central Brooklyn serves more than 16,000 weekday riders. Two new elevators opened this month: one connecting the street to the mezzanine and one connecting the mezzanine to the platforms. The MTA delivered the project on time and under budget. It is the 17th elevator replacement completed in 2026.
The elevator scope covered the cab, the shaft and pit equipment, machine room electrical and mechanical, the head house glass and canopy at street level, and upgrades to the fire alarm, cameras, remote monitoring, and intercom systems. LiftComm provided the intercoms in both new cabs.
Since 2020, LiftComm has supplied the emergency communication system for MTA elevator replacements across the Bronx, Brooklyn, Queens, and Manhattan. Every one of those cabs meets ASME A17.1-2019 and ASME A17.1-2022: two-way voice and text, video acknowledgement, 45-second auto-reroute, four-hour standby power, and ADA-compliant visual acknowledgement. The in-car emergency communication requirements didn't change between the two editions of the code. The architecture LiftComm ships today is the compliant baseline for both.
The 2025-2029 Capital Plan invests $7.1 billion in station accessibility, funding 60 additional ADA-accessible stations and 45 more subway elevator replacements. Every one of those elevators needs an emergency phone that meets current code. That is what LiftComm builds.
Two more cabs in service this month at Crown Hts-Utica Av. The work continues.
Leave us your information and we will get back to you as soon as possible!
Book a personalized demo with our team to explore how our services can meet your unique business needs.
