We offer a variety of intercom and phone models designed for different applications within your building or transit system. These include models compliant with essential safety standards and built for durability and functionality.
We offer a variety of intercom and phone models designed for different applications within your building or transit system. These include models compliant with essential safety standards and built for durability and functionality.
Built to Last. Secured On-Premises. Engineered for Performance.
At LiftComm, we don’t believe in temporary fixes for long-term systems. Our elevator and intercom solutions are designed from the ground up to meet the evolving demands of government, transportation, and high-security environments, not on Raspberry Pis or hobbyist hardware, but on commercial-grade platforms purpose-built for unified communication.
Audio and Text Communications: Our systems provide audio and text capabilities. Models like the TEC-1400EAV are ASME 17.1 Compliant Voice & Text Elevator Phone, offering full duplex HD audio. The Call Center Agent Application can answer audio and text messages and send ad hoc, scripted, or predefined text messages. The TEC-SC1300 Security Desk, Lobby Phone, or Fire Station Phone can answer audio & text messaging and send ad hoc or predefined text messages.
We offer flexible deployment options and robust integration capabilities for seamless communication and security management.
Hosted vs On-Premise Hosting: We provide both Cloud and On-Premise Call Center Solutions. Our on-premises PBX solutions are available for larger deployments and are crucial in high-security and government applications. We use SOC2 Compliant servers for secure cloud communication and secure boot, a unique certificate, and random default passwords for advanced security protection. Liftcomm has provided solutions for over 15+ years, and has over 50 years of experience. We offer decades of expertise in security through our parent company's long history and the security features built into our products and systems.
Call Center Integrations: You can utilize our Integrated Call Center for streamlined emergency response, or we offer flexible deployment to use yours. Our solutions support Open Source, allowing for software integrations, and the TEC-UCM1400 IP PBX offers an API for additional custom integrations. Our systems use the SIP RFC3261 protocol, ensuring SIP-compliant communication.
System Integrations: We support integration with various platforms. This includes support for LDAP services or Active Directory. The TEC-SC1400 security center phone integrates with Genetec’s WebSDK, allowing it to retrieve camera information for displaying the correct video stream during incoming calls. For enhanced incident review, a valuable feature is the ability to Bookmark Video at the Start and Stop of every emergency call. This is a great feature because it enables users to quickly recall video during an incident, significantly streamlining the process of accessing crucial visual evidence from the exact time the event occurred. Additionally, we provide APIs and SDKs for advanced custom application development and third-party integrations, supporting connectivity with other systems like CRM or PMS platforms.
Feature Modules: Our Call Center Agent Application includes Call Queue, Call Park, and Conferencing Features. Our systems offer layered security through features like TLS and SRTP encryption, secure boot, random passwords, and 802.1x media access control. The sources do not mention user-defined config fields.
We offer solutions that integrate video and leverage various hardware components to enhance functionality and ease of deployment.
Camera Support & Displays: Our solutions support COP Camera or 3rd Party IP Camera Integrations, allowing you to pull feeds from existing streams. The TEC-SC1300 Security Desk phone offers CCTV Camera Monitoring. Many of our devices feature touchscreen displays, such as the 7” Touch Screen Display on the LC-1300EAV/TEC-1400EAV and the 8” Touch Screen Display on the LC-SC1300 Security Desk Phone and TEC-SC1400 Security Center Video Phone.
Leveraging Existing Infrastructure: We offer solutions like the TEC-2WIRE Network & POE over 2-Wire extender. This product can extend audio and video signals that require Ethernet over 2 wires at a distance of 500 meters with POE support. It supports transmission over Coaxial cable, twisted pair, telephone line, Fand RVV line, making it easy to Upgrade Your Old Analog Elevator Intercom System using existing wiring. While this technology leverages existing wiring, the sources do not explicitly detail analog backward compatibility with existing analog hardware.
System Integrations: We support integration with various platforms. This includes support for LDAP services or Active Directory. The TEC-SC1400 security center phone integrates with Genetec’s WebSDK, allowing it to retrieve camera information for displaying the correct video stream during incoming calls. For enhanced incident review, a valuable feature is the ability to Bookmark Video at the Start and Stop of every emergency call. This is a great feature because it enables users to quickly recall video during an incident, significantly streamlining the process of accessing crucial visual evidence from the exact time the event occurred. Additionally, we provide APIs and SDKs for advanced custom application development and third-party integrations, supporting connectivity with other systems like CRM or PMS platforms.
Installation Ease: Products like the LC-1300EAV/TEC-1400EAV offer 4-Post Easy Installation. The TEC-1200A-GLD is described as having easy installation. We provide expert installation. While we can pre-configure devices to potentially speed up installation, the specific 2-minute install callout with diagram is not in the sources; however, a Wiring Diagram for the TEC-2WIRE and TEC-1300EAV is included in the sources.
Compliance with safety codes and robust security measures is fundamental to our solutions, ensuring reliability and protection.
Certifications & Standards: Our products are designed to comply with key industry standards. We are compliant with ASME17.1 / ASME A17.1 & CSA B44 / CSA B44 / CSA B44-2019 / 2019 ASME 17.1. Compliance with IBC 2018 - 3001.2 is mentioned for the TEC-1300EAV. Compliance with 2020 BCNYS is mentioned for the TEC-1300EAV and TEC-SC1400. IEC 624434 and CBC 2019 are not explicitly mentioned in the provided sources.
Security Measures: Our systems feature advanced security protection with secure boot, a unique certificate, and a random default password. They utilize TLS and SRTP security encryption technology to protect calls and accounts. Products like the TEC-SC1400 have an anti-hacking secure boot. While we prioritize robust security through the development lifecycle, the specific term Cybersecurity mature SDLC is not found in the sources.
System Integrations: We support integration with various platforms. This includes support for LDAP services or Active Directory. The TEC-SC1400 security center phone integrates with Genetec’s WebSDK, allowing it to retrieve camera information for displaying the correct video stream during incoming calls. For enhanced incident review, a valuable feature is the ability to Bookmark Video at the Start and Stop of every emergency call. This is a great feature because it enables users to quickly recall video during an incident, significantly streamlining the process of accessing crucial visual evidence from the exact time the event occurred. Additionally, we provide APIs and SDKs for advanced custom application development and third-party integrations, supporting connectivity with other systems like CRM or PMS platforms.
Monitoring & Backup: Our Network Operations Center always has eyes on the availability of the phone to ensure it will be operational when needed. In the event of a detected failure, technicians are on call 24/7. We conduct thorough and regular safety and operational tests. Proactive maintenance includes built-in speaker and microphone checks. Device Health Status, Alarms, and device configuration can be monitored. While monitoring system health, the term line monitoring is not used. As you clarified, if power fails, our team provides you with a minimum of 4 hours of power
Archiving: The LC-SC1300 Security Desk Phone Records Audio & Text Messages. The Call Center Agent Application Records Audio, Text Messages, and Call Classifications. The TEC-UCM1400 allows call recording (local and server). Video archiving is not explicitly mentioned, although video capabilities and integration with security platforms exist.
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