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Enterprise-Grade Unified Communication Solution

On-Premise PBX & Emergency Elevator Call System TEC-UCM1400
The TEC-UCM1400 IP PBX allows businesses of all sizes to build powerful and scalable unified communication solutions in an easy-to-manage fashion with no licensing fees. This enterprise-grade IP PBX supports up to 6000 users and allows businesses to unify all of their communication technologies on to one centralized network, including voice, video calling, video conferencing, video surveillance, elevator system monitoring, CyberLock Access Control, mobility options, facility access, intercom, and more. The TEC-UCM1400 can be integrated with third party applications and platforms, including integrated security platforms and property management systems, and offers an API for additional custom integrations. For TEC device management and monitoring, the TEC-UCM1400 is compatible with the TEC Device Management System (TDMS). This unified communications manager also offers a built-in video conferencing platform with support for desktop users using our Web-based Call Center app. By offering thousands of secure and reliable features at an all-inclusive price point without any licensing fees, costs-per-feature, or recurring fees, the TEC-UCM1400 allows enterprises, offices, hotels, retail chains, call centers and more to create a seemless unified commuication. Since data is essential in industry’s transformation, the synology in the system uniquely enables every business to secure, manage, and protect their data wherever access is needed.

Features

Supports up to 3000 users and up to  450 concurrent calls

Reliably receives calls from elevators and can be received when the call agents are unvailable , ensuring reliable communcation with the elevator passanger.

Zero configuration provisioning of SIP endpoints

Enables the app user to quickly call back elevators when a call has been disconnected, ensuring that communication is never lost.

Built-in conferencing & meeting platforms; support desktop, Wave app, and SIP endpints points

Displays four video feeds from 32 cameras, which automatically changes every 20 seconds, making it easier to monitor elevator traffic.

Wave App allows communication with all UCM users &solution

Keeps track of all incoming calls, missed calls and outgoing calls.

API available for third-party integrations, including CRM and PMS platforms

Contains the list of elevators in the station so that app user can easily locate elevators and coommunicate with them directly.

Automated NAT firewall traversal servie facilitates secure remote connections

Allows user to initiate calls to elevators.

Three Gigabit auto-sensing RJ45 network ports with integrated PoE+ and support NAT router

Gives users the option to reject call when the call comes from an empty elevator.

Advanced security protection with secure boot, unique certificate and random default password to protect calls and accounts

Offers pre-set messages for app users to easily reply to elevator calls, saving time and improving communication.

Enhanced reliability with support for  Hot Standby High-Availability  (pending)

Offers pre-set messages for app users to easily reply to elevator calls, saving time and improving communication.

Supports Full-Band Opus voice codec and H.264/ H.263/ H.263+/H.265/VP8 video codec, jitter resilience up to 50% packet loss

Offers pre-set messages for app users to easily reply to elevator calls, saving time and improving communication.

Compatible with TDMS for cloud setup, management and monitoring

Offers pre-set messages for app users to easily reply to elevator calls, saving time and improving communication.

Based on the latest Asterisk* version 16 open source telephony operating system

Offers pre-set messages for app users to easily reply to elevator calls, saving time and improving communication.

Type : Power

- Input : DC44V~57V/1A

- Output : POE30W/POE60W

Type : Transfer

- Transmission Media : Coaxial cable, twisted pair, telephone line, RVV line

- Transmission distance (2×0.75 square millimeter RVV line) : 500 M

- Maximum throughput : 45Mbps

- Multicast : Support IGMP multicast protocol

Type : Connector

- Power input (DC_IN) : 2.1-5.5mm DC socket

- Power output (DC_OUT) : RJ45 (30W: 1,2,3,6; 60W: 1,2,3,6,4,5,7,8)

- Ethernet (data) : RJ45 (1,2 and 3,6)

- Twisted pair signal input and output (TP) : 5.08mm×2 Screw type industrial terminal

- Ground wire : Shell ground

Type : Indicator Line

- Master : The indicator light of the host, it is on when the switch is turned to M, and it is off when the switch is turned to S (select the switch   position before powering on)

- Link : The signal connection light is on when the TP signal is connected, and not on when the TP signal is not connected.

- Power : The power indicator light is always on after power on.

- RJ45 Green : Network communication indicator light flashes when communicating.

- RJ45 Yellow : POE indicator, on when POE open, flashing when overload or undervoltage.

Type : Appearance

- Size : 105×95×24 mm

- Color : Black

- Net Weight : 190g

Type : Environment Requirement

- Working Temperature : -20℃~70℃

- Humidity : 0-95%

- Storage humidity : -40℃~85℃

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