The Challenge: Code Compliance Meets Real-World Complexity

ASME A17.1 2019 and 2022 brought sweeping changes to how elevators must communicate during emergencies.

Beyond a simple call button, code now demands two-way voice, text, and video; visual feedback for accessibility; and system resiliency during network or power loss.

For many building owners, these upgrades raise three questions:

• How do we modernize without rewiring the entire shaft?

• How do we stay secure in a connected world?

• And how do we make this simple to manage long-term?

The LiftComm Answer: One Platform, Complete Control

LiftComm’s integrated ecosystem, anchored by the TEC-EAV Series, TEC-SC1400, TEC-UCM1400, and TEC-2WIRE hardware, was designed from the ground up to meet ASME 17.1 2019 & 2022 requirements and go far beyond them.

Rather than relying on the cloud, every LiftComm system operates through an on-premises, encrypted communication server.

This architecture delivers five pillars of compliance and performance:

1. Accessibility – full talk, text, and video for every passenger.

2. Visibility – real-time situational awareness across every cab.

3. Reliability – redundant connections that stay online when others fail.

4. Cybersecurity – encryption, authentication, and protected configuration.

5. Control – on-prem monitoring that never leaves your network.

1. Accessibility: Talk, Text, and Visual Feedback

The TEC-Elevator Audio-Visual-Text Phone enables full-duplex HD audio, real-time text, and live video in one unit.

Its 7-inch capacitive touch display provides visual messaging for passengers who are deaf, hard of hearing, or speech-impaired.

Code Check: ASME A17.1 2019 § 2.27.1.1.3 requires inclusive two-way voice and text communication. The EAV exceeds it with integrated video capability.

2. Visibility: Monitoring up to 32 Cameras

The TEC-SC1400 Security Center Video Phone serves as the hub for emergency communication.

Operators can view up to 32 live camera feeds from elevator cabs simultaneously using the TEC-1400 VTM Application.

This goes far beyond the minimum four-feed requirement, providing comprehensive visibility for large facilities.

3. Reliability: Always Online, Even Offline

LiftComm ensures continuous operation under any condition:

• PoE & 2-Wire Ethernet Extenders TEC-2WIRE eliminate separate power lines.

• Optional 3G/4G cellular backup maintains communication during network outages.

• The TEC-UCM1400 IP PBX supports Hot Standby High Availability for failover protection.

Code Check: ASME A17.1 2022 | 2.27.1.1.6 requires uninterrupted two-way communication during power or network failure.

4. Cybersecurity: Defense in Depth

Every component of the LiftComm ecosystem is hardened against unauthorized access.

Device-Level Protection TEC-EAV Series:

• TLS & SRTP encryption secure all calls.

• Secure Boot & Data prevent rogue firmware.

• 802.1x network authentication ensures only verified devices connect.

Network-Level Protection TEC-UCM1400:

• Supports HTTPS, SSH, OpenVPN®, and 802.1X.

• Uses unique certificates and random default passwords.

• Provides Automated NAT firewall traversal for secure remote sessions.

Administrative Security Desk Phone:

• AES-encrypted XML configuration files protect provisioning.

• Multi-level login credentials and MD5-based authentication safeguard admin access.

5. Control: The On-Premises Server Built to Scale

At the core of every installation is the TEC-UCM1400 IP PBX, a scalable on-premises communication server that unites all elevator endpoints.

• Supports up to 6,000 users in enterprise configuration.

• Alternate specification: 3,000 users / 450 concurrent calls.

• Delivers real-time management of thousands of EAV phones without cloud dependency.

This gives facilities total data ownership and compliance confidence under ASME 17.1 2022’s cybersecurity requirements.

Beyond Compliance: Smart Display & Advertising Potential

The TEC-EAV Series display isn’t just for emergencies.

When idle, it can present static images or advertising content, turning each elevator into an information or revenue-generating asset.

Through the TEC-2WIRE extender and PBX integration, these visuals can update in real time across the building network.

Real-World Applications

LiftComm systems are deployed in airports, transit hubs, and medical centers where reliability and security can’t fail.

These clients choose LiftComm because our solution:

• Meets ASME A17.1 2019 & 2022 in full.

• Operates entirely on-premises.

• Integrates voice, text, video, and monitoring into one ecosystem.

• Scales from one building to an entire municipality.

Why LiftComm Is the Clear Choice

Compliance is the starting line, not the finish.

LiftComm’s elevator communication suite transforms mandatory code upgrades into a future-proof security and accessibility platform.

It’s designed, engineered, and supported by U.S.-based teams who understand the code and the infrastructure behind it.

In short: If safety matters and security is non-negotiable, LiftComm is the standard.

Ready to Modernize?

Schedule a Code-Ready System Review with LiftComm to see how your elevators can exceed ASME 17.1 compliance and strengthen building-wide security.

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Frequently Asked Questions

What does ASME 17.1 2019 require for elevatorcommunication?‍

Two-way voice, text, and video communication with visual feedback for passengers and accessible status indicators confirming help is on the way.

How does ASME 17.1 2022 expand these requirements?

It adds redundancy, remote monitoring, and cybersecurity controls to ensure elevator communication systems remain operational and protected.

How does LiftComm exceed these standards?
By combining on-premises architecture, encrypted communications, video monitoring up to 32 feeds, and support for thousands of users under one system.

Can the LiftComm EAV display ads or custom content?
Yes. The 7-inch touch screen can show static images or advertisements when not in emergency mode.

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